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Knowledge base
Explore How-To's and learn best practices from our knowledge base.
General
FAQ
2
How can I upgrade to premium version of 6storage software?
How can I change credit card for future subscription?
Getting Started
1
Getting Started with 6Storage
Text messaging
1
How To Create A Twilio Account & Configure It To 6Storage
Account Setup
1
How to upload the units through spreadsheet?
Software Guidance
Dashboard
1
My Dashboard
Leads
9
How to add a lead?
How to record payment for reservation of unit?
How To View Leads
How To Edit Leads
How to Move in from view leads?
See all 9 articles
Move In
18
How to move in the tenant?
How to upload user documents during move in?
How can I collect excess payment during move in?
How To Add Insurance In Move-In Process
How to add the service during move in?
See all 18 articles
Digital Signature
7
How To Use eSignature for Tenants License Agreement – 6Storage
How To Enable Electronic Signature?
How To Use Instant eSignature
How To Get Your Lease Agreement Signed Via Email
How to approve electronic-signature?
See all 7 articles
SMS
1
How to use Mr. Delivery on 6Storage?
Lease Information
33
How do I view the lease details?
How To View Each Lease Details
How can I edit the lease details?
How can I collect the advance payment from the tenant?
How can I generate the future invoices?
See all 33 articles
Site Map
4
How to use Intelligent Sitemap with 6Storage?
How To Add, Edit & Delete Comments on Site Map
How To Go To Lease Page From SiteMap
How To Enable 3D Site Map
Invoices and Payments
16
How can I view the Unpaid Invoices?
How can I send the unpaid invoices to tenants?
How can I export the unpaid invoice details?
How can I view the Paid Invoices details?
How can I send the paid invoices to tenants?
See all 16 articles
Move-Out
7
How To Move Out Tenants
How to process a refund to a tenant during move-out?
How to Prorate during Move-Out?
How to schedule a tenant for move-out?
How can I change the schedule Move-Out date?
See all 7 articles
Tenant Information
12
How can I view all the Tenant details?
How to send password for tenants?
How can I edit the tenant details?
How to view tenant specific leases?
How can I Merge the Invoices?
See all 12 articles
Units Management
16
How can I view all unit details?
How can I view the occupied units?
How can I view vacant units?
How can I add a unit?
How can I edit/delete a unit?
See all 16 articles
Compose Email
3
How to compose email by selecting the tenant's status?
How to send default template to tenants?
How to draft an email to tenants?
Walk-In Sales
6
How to view walk in invoices and payments?
How to do a Merchandise Walk-In sale?
How to void a merchandise Invoice, Receipts & sale?
How to add merchandise inventory items?
How to use merchandise inventory report?
See all 6 articles
Discounts
6
How to apply discount?
How to Create/Edit discount?
How to apply discount while move-in?
How to create a unit based discount?
How to create a common based discount?
See all 6 articles
Account Settings
31
How To Customize My 6Storage Account?
How can I go to the business details in account settings?
How to change the invoice number prefix and Suffix?
How to change the receipt number prefix?
How to enable or disable the additional documents in move-in page?
See all 31 articles
Admin Setup
22
How to edit/delete the location?
How to edit/delete the bulding?
How to create and edit tax?
How to set location based tax master?
How create or edit late fee?
See all 22 articles
Reports
43
How can I view graphical revenue reports?
How can I view Unit delinquency report?
How can I view the tax report?
How to view void history from reports?
How to download unit history?
See all 43 articles
Email Notification
4
How to set a rent reminder?
How to create an email template from Email Notification?
Email Manager
My Emails Do Not Get Through – Why?
Website/Customer Portal
8
How to reserve a unit?
How to pay for the invoice?
How to Setup Automatic Payment?
How to rent a unit?
How to view the vacant units from Sitemap?
See all 8 articles
WordPress
5
How to use word press to edit the contents of your website?
How to Embed a Google Map on your website?
How to change the feature image on your website?
How to change the Theme of your website?
How to add Menu's to your website?
Account Setup
2
How to include the gate access code in your account?
How to enable Unit access code in your account?
How to add scheduled move date from move in
0
Mr. Delivery
1
How to use the Default Mr. Delivery to send messages to your tenants?
Payment Process Setup
1
BrainTree Setup process
