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Knowledge base
Explore How-To's and learn best practices from our knowledge base.
General
FAQ
2
How Do I Upgrade To Premium
How can I change credit card for future subscription?
Text messaging
1
How To Create A Twilio Account & Configure It To 6Storage
Getting Started
1
Getting Started with 6Storage
Account Setup
1
How to upload the units through spreadsheet?
Software Guidance
Dashboard
1
My Dashboard
Leads
9
How to add a lead?
How To Record Payment For Reserved Tenants
How To View Leads
How To Edit Leads
How to Move in from view leads?
See all 9 articles
Move In
20
How to move in the tenant?
How To Enable User Documents Function On Move In?
How To Collect Excess Payment During Move In
How To Add Insurance In Move-In Process
How To Add Services On Move In Process
See all 20 articles
Digital Signature
7
How To Use eSignature for Tenants License Agreement – 6Storage
How To Enable Electronic Signature?
How To Use Instant eSignature
How To Get Your Lease Agreement Signed Via Email
How to approve electronic-signature?
See all 7 articles
SMS
1
How to send two way text messages(SMS)?
Lease Information
34
How To Search For Lease Faster
How To View Each Lease Details
How To Edit Lease Details
How To Collect Advance Payment From Your Tenants
How To Generate Future Invoices
See all 34 articles
Site Map
4
How to use Intelligent Sitemap with 6Storage?
How To Add, Edit & Delete Comments on Site Map
How To Go To Lease Page From SiteMap
How To Schedule A Tenant For Move Out (From Site Map)
Invoices and Payments
17
How can I view the Unpaid Invoices?
How To Send Unpaid invoices To Tenants
How can I export the unpaid invoice details?
How can I view the Paid Invoices details?
How To Send Unpaid/Overdue Invoices To Tenants
See all 17 articles
Move-Out
7
How To Move Out Tenants
How to process a refund to a tenant during move-out?
How To Adjust Balance and Prorate On Move-Out
How To Schedule A Tenant For Move Out (From Move Out Page)
How can I change the schedule Move-Out date?
See all 7 articles
Tenant Information
13
How To View The Tenant Information
How to send password for tenants?
How can I edit the tenant details?
How to view tenant specific leases?
How can I Merge the Invoices?
See all 13 articles
Units Management
16
How can I view all unit details?
How can I view the occupied units?
How can I view vacant units?
How can I add a unit?
How can I edit/delete a unit?
See all 16 articles
Compose Email
3
How to compose email by selecting the tenant's status?
How to send default template to tenants?
How to draft an email to tenants?
Walk-In Sales
6
How to view walk in invoices and payments?
How to do a Merchandise Walk-In sale?
How to void a merchandise Invoice, Receipts & sale?
How to add merchandise inventory items?
How to use merchandise inventory report?
See all 6 articles
Discounts
6
How to apply discount?
How to Create/Edit discount?
How to apply discount while move-in?
How to create a unit based discount?
How to create a common based discount?
See all 6 articles
Account Settings
36
How To Customize My 6Storage Account?
How can I go to the business details in account settings?
How to change the invoice number prefix and Suffix?
How to change the receipt number prefix?
How to enable or disable the additional documents in move-in page?
See all 36 articles
Admin Setup
26
How to edit/delete the location?
How to edit/delete the bulding?
How To Create Tax System
How to set location based tax master?
How create or edit late fee?
See all 26 articles
Reports
43
How can I view graphical revenue reports?
How can I view Unit delinquency report?
How can I view the tax report?
How to view void history from reports?
How to download unit history?
See all 43 articles
Email Notification
7
How To Set Auto Rent Reminders
How To Create Notification Templates
Mr. Delivery
My Emails Do Not Get Through – Why?
How To Use Google Review on 6Storage
See all 7 articles
Website/Customer Portal
7
How to reserve a unit?
How to pay for the invoice?
How to Setup Automatic Payment?
How Does Your Tenant Rent Units Online
How to view the vacant units from Sitemap?
See all 7 articles
WordPress
5
How to use word press to edit the contents of your website?
How to Embed a Google Map on your website?
How to change the feature image on your website?
How to change the Theme of your website?
How to add Menu's to your website?
Account Setup
3
How to include the gate access code in your account?
How to enable Unit access code in your account?
How To Enable Multiple Tax
How to add scheduled move date from move in
0
Mr. Delivery
2
How to use the Default Mr. Delivery to send messages to your tenants?
How To Edit & Save Email Templates
Payment Process Setup
3
BrainTree Setup process
How To Setup & Integrate Worldpay To Your 6Storage Account
How To Switch a Payment Gateway
