There are many times when an invoice or payment receipts need to be deleted. Follow these simple steps to delete the invoice or receipt.
Step 1: Please head onto the Tenants tab from the left side menu.
Step 2: Filter the Tenants from the Lease options based on the location and building.
Step 3: Select the Tenant from the list.
Step 4: Scroll down to the ledgers tab to delete the latest invoice or payment
Step 5: Click on the Void option from the Actions Icon on the receipt or invoice you want to delete.
Step 6: Type in a reason as to why you want to delete the invoice or receipt and click on the Yes button.
Note:
1. The move-in invoice of any particular lease can not be voided.
2. The latest invoice or receipt can only be voided at any point of time.