6Storage has implemented a feature on the online portal for the tenants to buy insurance even after they have moved into the unit. The tenants can also change their insurance plans from their online portal.
Here are the steps for your tenants to buy or change their insurance plans.
Step 1: As soon as your tenants log in to their online portal, a pop-up with their uninsured unit numbers pops up.
Step 2: Tenants can either choose “Don’t Show” or “Remind me later” or “Buy Now!” from the popup.
- Don’t Show: If the tenant chooses this option the insurance pop-up will not be displayed each time the tenant logs in.
- Remind me later: If the tenant chooses this option the insurance pop-up will be displayed each time the tenant logs in.
- Buy Now: After selecting the uninsured unit, the tenant can buy the insurance by clicking the buy now option.
Step 3: If the tenant misses buying the insurance from the popup, the tenant can instead click on the buy now button from their tenant dashboard.
Step 4: After clicking on “Buy Now!” button the tenant has to select an insurance plan from the list or, they can type in their own insurance plan.
Step 5: If the tenant chooses the “I have my own insurance” option, the details such as “Policy Provider Name”, “Policy Number”, “Policy Phone Number”, “Effective from Date” and “Effective to Date” are required to save the insurance policy to their account.
Step 6: If the tenant chooses an insurance plan offered by the storage operator and clicks on continue buying, this will take them to the final step.
Step 7: On the final step the tenant can read and accept the Insurance document.
Step 8: The tenant can either choose to pay now through credit/debit cards or can pay later.
Step 9: If the tenant selects the credit/debit card option the credit card form will pop up. The tenant can either choose to pay through a saved card or can use a new card. When the payment is taken care of, the below conformation image will be displayed.
Step 10: To view all the purchased insurance policies for each of their units, the tenant can navigate to Profile >> “My Insurance”.