Click on Tenants from the side menu. Select the Storage Category, Location, Tenant Status, select the Filter By criterion as Overdue and click Apply.
Clicking on the tenant’s name will take you to the Lease Information page.
Click the grid box for more options and click Late Fees.
Select the invoice and you can enter the late fee discount. If you want to waive the late fee, then enable the check box. Enter the comments in the text area and click Save.
Now, if you check the lease information page, the late fee will display as zero.
Note: Enabling/disabling the checkbox determines whether the late fee discount is waived or applied.