Notification emails more often prove to be useful except when the recipients prefer not to get notified. It is also not uncommon when tenants (who have enabled autopay) prefer to skip the notifications on invoices and payment receipts for their leases.

Hence, we have enabled a checkbox in Preferences to choose whether invoices and receipts are to be sent to tenants who have enabled auto payments.

Go to Settings >> Preferences >> Notifications

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Email Notification Preferences tab contains the checkboxes for sending notifications on invoices and receipts at the bottom.

           

 

Here’s what each checkbox tends to mean:

Do you want to send auto-created invoices to tenants? - Whether all the automatically created invoices should be sent to non-autopay tenants

Send invoice for auto pay leases - Whether auto-invoices are to be sent to tenants who have enabled auto payments for their leases

Send receipt for auto pay leases - Whether payment receipts are to be sent to tenants who have enabled auto payments for their leases

       

 

To keep these preferences specific for leases, go to the lease information page of any unit. On the right side of the page, you can see the Lease Preferences.

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With these toggle buttons, you can control the email notification preferences for each lease:

Auto invoice email preference - Whether auto-invoices are to be sent to the tenant of this lease

Autopay receipt email preference - Whether payment receipts are to be sent to the tenant of the lease

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You can always change these settings according to your tenant's preferences on receiving the invoices and payment receipts.